This How-to will show you how to edit an existing Cardpoint User's Notifications.
To edit a User’s notifications, make your way to cardpointe.com. After you sign in follow the instructions below.
Select the “Administration” tab on the blue bar.
Select the “User's” tab below the blue bar.
Select the user you need to manage.
After you have selected the user account you will be brought to their contact page. This is where you can send them a reset password link and delete their User, or manage their Name and User Type.
You cannot change the associated E-mail address. If the email is incorrect you will need to delete the account and start over.
Click on Dashboard Notifications. Check mark the notifications that you want to receive on the dashboard and Click Save . Which are separated between System Notifications and Transaction & Event Notifications.
Please be aware that if you have multiple Cardpointe Accounts/Locations. You will have to click the dropdown, select the account/location, check mark the notifications you want to see on the dashboard, and click save. This will have to be done on every account.
System Notifications
Administration Notification
Notifications for administrators.
Global Notification
Global notifications for all users.
General
Stay informed with product releases, site maintenance and general announcements.
Transaction & Event Notifications
Per Declined Transaction
Display a notification on the Dashboard for every transaction that is declined.
Per Refund
Display a notification on the Dashboard for every refunded transaction.
Per Rejected Transaction
Display a notification on the Dashboard for every transaction that is rejected at settlement.
Per Batch Close
Display a notification on the Dashboard for every closed batch.
Per Force Credit
Display a notification on the Dashboard for every transaction processed as a force credit.
Per Chargeback
Display a notification on the Dashboard for every chargeback event.
PCI Non Compliance
Display a notification on the Dashboard when a Location is marked as PCI Non-Compliant.
Statement
Display a notification on the Dashboard when a processing statement is available each month.
Dashboard Notifications will display on the dashboard of your Cardpointe Account.
E-mail Notifications work the same way as dashboard notification, but you will receive an E-mail notification to the E-mail that that you see under the contact info tab for the user account.
