The basic receipts in the system are formatted to work universally on multiple makes and models of printers. As a result the receipts may not print out optimally for some printers; you can optimize the look of your receipts using the following technique, but please note that the suggested values may not be correct for your specific make and model of printer and may require some trial and error to achieve the desired result.
Instructions for POS-X Printers on Windows 10
Open "Printers & Scanners"
Click on the POS-X Thermal Printer
Click on Manage
Click on Printing Preferences
Click on Printer Commands
Change "Cut the paper" to "No Feed"
Click on Text Switching
Change the Top value to 9 mm to trim 9 mm off the top of the receipts
Change the Bottom value to -5 mm to extend the bottom of the receipt to have a blank line.