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If an order needs to be cancelled this can be done from the pending stage. If it turns out it needs to be canceled after this stage The , the order will need to be moved to pending with the status dropdown menu. This will prompt to be sure you want to do this and it will then reset the items picked back to 0.

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Once it is in pending it can be cancelled by using the status dropdown menu again.

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Any items that had have been picked will need to be returned to their normal location in the store. If the order was already paid the invoice will need to be returned as per a normal return in the Cash Register. If it was a Pay at Pickup the sale will be in a hold and that hold should be loaded and then cancelled in the Cash Register.

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