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  1. Click to ‘Return Invoice’ start the return.

  2. From this screen, you can also ‘Reprint Receipts’ and

  3. ‘Email Receipt’.

Non-Resalable:

If the item being returned cannot be returned to stock (damaged, defective, etc.), click the ‘pencil’ icon next to the item price.

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Select Non-Resalable

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  1. Click the ‘Arrow’ icon to move the quantity to ‘Non-Resalable Qty’.

  2. Enter a reason. This is required and will print a receipt on completion of the return that you can attach to the product until the issue is addressed.

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