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Click to ‘Return Invoice’ start the return.
From this screen, you can also ‘Reprint Receipts’ and
‘Email Receipt’.
Non-Resalable:
If the item being returned cannot be returned to stock (damaged, defective, etc.), click the ‘pencil’ icon next to the item price.
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Select Non-Resalable
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Click the ‘Arrow’ icon to move the quantity to ‘Non-Resalable Qty’.
Enter a reason. This is required and will print a receipt on completion of the return that you can attach to the product until the issue is addressed.
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Click ‘Print Now’ to print the return receipt, then Close to close the window and be ready to process your next transaction.
Return to: Pinogy POS Training Guide: Cash Register
Cash Register - how to create and clear a hold
How to Handle Orders