...
After you have found and selected the account you’re looking for it will look something like the following image. The Account Summary is a rundown of the account's basic information.
...
The account Account Detail tab is the more sensitive account information
...
...
The Orders Tab allows you to submit and view orders.
| Info |
|---|
To learn how to submit pinpad orders use the following link |
...
The Device tab will show you their current devices. This will help when you need to confirm which pinpad may be having issues.
...
Attachments is just where Cardpointe stores the attachments from tickets.
...
The Tickets tab is where you submit a ticket. If you want to know how to create a ticket use the following link: /wiki/spaces/PO/pages/3557490717
If you need help with a specific ticket follow this link and browse the “Submitting a Ticket” section:
/wiki/spaces/PO/pages/3552280580
...
The Notes, Funding, Chargebacks, Retrievals, and Interchange are Just as the name says.